NOC/Help Desk Manager
missionmultiplier
About this role
A NOC/Help Desk Manager at Mission Multiplier leads operations for the Network Operations Center and Help Desk, ensuring SLA compliance, incident management, and operational efficiency. The role involves managing support teams, optimizing ITSM platforms, and maintaining cybersecurity standards.
Skills
Qualifications
About missionmultiplier
missionmultiplier.comMission Multiplier is an IT and cybersecurity services firm offering full-spectrum IT, cybersecurity, and compliance solutions for small businesses. They specialize in CMMC readiness and compliance, helping organizations achieve CMMC 2.0 Level 2 quickly and cost-effectively. The company emphasizes tailored solutions and has been recognized as a Top Cybersecurity Company in Alabama for 2021.
About missionmultiplier
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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