Nordic Speaking Customer Support for Online Music & Podcast Department
Mercier Consultancy(10 months ago)
About this role
A Nordic Speaking Customer Support Representative for an online music and podcast platform, serving as the first point of contact for Nordic-speaking users. The role focuses on ensuring excellent user experience by assisting customers with account and streaming inquiries and facilitating access to the platform's content. Language proficiency and customer orientation are central to supporting and retaining users.
Required Skills
- Nordic Languages
- English
- Customer Support
- Account Support
- Playlist Management
- Troubleshooting
- CRM
- Communication
- Problem Solving
- Multitasking
About Mercier Consultancy
mercierconsultancy.comMercier Consultancy is a professional consulting firm specializing in providing strategic advice and tailored solutions to businesses. With a focus on enhancing operational efficiency, financial performance, and growth strategies, the company leverages its expertise to support various sectors. Mercier Consultancy aims to empower clients by delivering insights and recommendations that drive success in their respective markets.
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