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Norwegian Customer Support Agent at Cross Border Talents - ApplyBlast

Norwegian Customer Support Agent

Cross Border Talents

1 month ago

Riga, Latvia

Hybrid

Full Time

Junior

0 applicants

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About this role

A Norwegian Customer Support Agent in Riga handles incoming customer requests via phone, chat, and email for a leading payment platform, ensuring swift resolutions and accurate case management. The role involves escalating priority issues, meeting performance KPIs, and delivering top-tier customer service in a dynamic, modern environment. This position offers hybrid work options, relocation support, and comprehensive employee benefits.

Responsibilities

Handle incoming customer requests through phone, chat, and email
Log case resolutions in the contact center tool and track interactions
Escalate priority cases to team leads and ensure prompt resolution

Skills

About Cross Border Talents

cbtalents.com

Headquarters

Lisbon, Portugal

Company Size

201-500 employees

Founded

2013

View Profile

Cross Border Talents is a specialist recruitment consultancy dedicated to connecting businesses with hard-to-find candidates and job opportunities globally. With an emphasis on international recruitment, the company serves as a valuable partner for organizations seeking talent across various sectors. Their expertise in navigating the complexities of global hiring helps streamline the recruitment process for both employers and job seekers.