NQ Service Delivery Manager

Fidelity(1 month ago)

HybridFull TimeManager$123,095 - $160,853 (estimated)Client Service Operations

About this role

The Nonqualified (NQ) Service Delivery Manager at Fidelity is a subject matter expert focused on nonqualified retirement plan setup and client consultation. The role supports plan sponsors and collaborates with internal teams within the Workplace Investing Defined Contributions organization to uphold high-quality recordkeeping and client service. It contributes to the organization's operational foundation—people, technology, and process—to help drive client retention and business results.

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Required Skills

Plan Setup
Client Communication
Enrollment Management
Project Management
Problem Solving
Process Improvement
Compliance
Analytical Thinking
Interpersonal Skills
Influencing

Qualifications

Bachelor's Degree

About Fidelity

fidelity.com

Fidelity Investments is a leading financial services company that specializes in helping individuals and businesses achieve their financial goals through a wide range of products and services. These offerings include brokerage, retirement planning, investment management, and wealth management, as well as tools for saving and spending efficiently. With a focus on customer support and financial guidance, Fidelity aims to empower its clients to make informed financial decisions to secure their futures. The company is known for its robust online trading platforms and comprehensive financial planning resources.

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