Nurse Navigator

The Nurse Navigator serves as the clinical anchor within the Central Referral Management team, collaborating with referral representatives to convert incoming referrals into scheduled patient encounters across St. Joseph's Health service lines. This role applies clinical judgment to triage referrals by acuity, resolve clinical questions, and escalate urgent cases to ensure timely patient access while maintaining quality and safety standards. The position bridges referring providers, specialty practices, and patients to remove clinical barriers and streamline the referral process.