O2C Global Head of Process Excellence

The O2C Global Head of Process Excellence designs the optimal Order to Cash operating model and drives transformation initiatives to improve end-to-end processes and support the O2C strategic agenda. This role maintains an external perspective through industry benchmarks, identifies improvement opportunities, and ensures cross-functional engagement across Finance, Treasury, Digital, Risk, Commercial, Supply Chain, and Global Business Services. The position is responsible for developing the O2C performance-management ecosystem, owning global O2C processes, and ensuring internal controls and audit readiness.