Observability Architect | Canada | Remote

Grafana Labs(1 day ago)

RemoteFull TimeSenior$133,200 - $157,620Customer Success

About this role

An Observability Architect at Grafana Labs is a senior post-sales technical leader who drives long-term customer success by architecting and embedding observability solutions using Grafana technologies. The role partners with engineers, SREs, and engagement teams to shape technical roadmaps, represent customer needs internally, and influence product direction. This is a remote-first position based in Canada (ideally Toronto) with global customer impact.

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Required Skills

Observability
Kubernetes
Troubleshooting
Architecture Design
Customer Success
Stakeholder Management
Communication
CRM Software
Technical Writing
Training

Qualifications

Bachelor's Degree in Computer Science or Related Field

About Grafana Labs

grafana.com

Grafana Labs develops Grafana, an open-source, composable observability and analytics platform for visualizing metrics, logs, and traces from virtually any data source. The product provides flexible, customizable dashboards, alerting, and a plugin-driven ecosystem with integrations like Prometheus, Loki, Tempo, Elasticsearch, and cloud provider services. Grafana Labs also offers Grafana Cloud and enterprise editions that add managed hosting, scalability, security, and commercial support for organizations with production SLAs. Teams choose Grafana for its extensibility, strong open-source community, and developer-friendly UX for monitoring and troubleshooting.