Observability Architect | USA EST| Remote

Grafana Labs(1 day ago)

RemoteFull TimeSenior$182,000 - $217,000Customer Success

About this role

The Observability Architect at Grafana Labs is a senior, customer-facing technical leader who guides the long-term observability strategy and architecture for a portfolio of customers. This remote role focuses on embedding Grafana’s observability stack into mission-critical systems and shaping product direction through customer feedback. The position is hands-on and strategic, partnering with engineering, SREs, and engagement teams to drive measurable customer outcomes.

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Required Skills

Kubernetes
Observability
Grafana
Prometheus
Loki
System Architecture
Troubleshooting
Root Cause Analysis
CRM
Documentation

+3 more

Qualifications

Bachelor’s Degree in Computer Science, Information Technology, Math or related (or equivalent experience)

About Grafana Labs

grafana.com

Grafana Labs develops Grafana, an open-source, composable observability and analytics platform for visualizing metrics, logs, and traces from virtually any data source. The product provides flexible, customizable dashboards, alerting, and a plugin-driven ecosystem with integrations like Prometheus, Loki, Tempo, Elasticsearch, and cloud provider services. Grafana Labs also offers Grafana Cloud and enterprise editions that add managed hosting, scalability, security, and commercial support for organizations with production SLAs. Teams choose Grafana for its extensibility, strong open-source community, and developer-friendly UX for monitoring and troubleshooting.