Observability Architect | Washington, DC | Remote

Grafana Labs(1 day ago)

RemoteFull TimeSenior$182,000 - $217,000Customer Success

About this role

An Observability Architect at Grafana Labs is a post-sales technical leader who architects and guides the implementation of complex observability solutions to ensure long-term customer success. The role builds strategic relationships with engineers, SREs, and architects to deeply embed Grafana technologies into mission-critical systems. The architect represents the technical voice of customers internally and influences product and roadmap priorities.

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Required Skills

Kubernetes
Observability
Grafana
Prometheus
Loki
Architecture Design
Troubleshooting
SRE
Customer Success
Communication

+9 more

Qualifications

Bachelor's Degree in Computer Science, Information Technology, Mathematics or Related Field (or Equivalent Experience)

About Grafana Labs

grafana.com

Grafana Labs develops Grafana, an open-source, composable observability and analytics platform for visualizing metrics, logs, and traces from virtually any data source. The product provides flexible, customizable dashboards, alerting, and a plugin-driven ecosystem with integrations like Prometheus, Loki, Tempo, Elasticsearch, and cloud provider services. Grafana Labs also offers Grafana Cloud and enterprise editions that add managed hosting, scalability, security, and commercial support for organizations with production SLAs. Teams choose Grafana for its extensibility, strong open-source community, and developer-friendly UX for monitoring and troubleshooting.