OMF Client Relations Consultant ( Cradock)
Old Mutual Limited(1 month ago)
About this role
Customer Service Representative role focused on delivering a positive customer experience by handling inquiries, processing orders, and providing product/service information. The role directs customers to appropriate channels, resolves complaints and supports renewals while maintaining accurate CRM records. Works to meet procedural, productivity and quality standards and develops product knowledge.
Required Skills
- Consultative Selling
- Complaint Management
- Customer Service
- CRM Software
- Data Management
- Digital Engagement
- Sales Prospecting
- Upselling
- Communication
- Problem Solving
Qualifications
- High School (Grade 12)
About Old Mutual Limited
oldmutual.comOld Mutual Limited (OML) is a premium African financial services group that offers a broad spectrum of financial solutions to retail and corporate customers.
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