Omnichannel Engagement Specialist

Jack and Jen Child Care Center(1 month ago)

HybridFull TimeMedior$113,430 - $150,173 (estimated)Marketing

About this role

The Omnichannel Engagement Specialist at Novartis leads the strategic design, execution, and optimization of omnichannel HCP engagement across therapeutic areas. The role supports the company’s customer-centric digital transformation by enabling personalized, compliant scientific exchange to improve customer satisfaction and patient outcomes. It works cross-functionally to align content, channels, and analytics with therapy area strategy and governance.

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Required Skills

Omnichannel
Personalization
Digital Marketing
CRM
Analytics
Content Strategy
Stakeholder Mapping
Account Management
Customer Insights
Commercial Excellence

+5 more

Qualifications

Bachelor's Degree in Life Sciences
Bachelor's Degree in Pharmacy
Bachelor's Degree in Business
Bachelor's Degree in Marketing
Master's in Digital Marketing (preferred)

About Jack and Jen Child Care Center

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Diversity Employment is a free job board that connects jobseekers with diverse and inclusive, equal‑opportunity employers. The site aggregates searchable job listings and employer information to help underrepresented candidates find career opportunities and help employers reach diverse talent. Focused on promoting workplace inclusion, it positions itself as a go‑to resource for candidates and organizations seeking equitable hiring. The platform also maintains an active social presence to share opportunities and resources with its community.

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