Infios
The OMS L2 Support Engineer provides production support for a cloud-native Order Management System, ensuring high system availability and customer satisfaction through troubleshooting and incident resolution. This role involves collaborating with cross-functional teams to analyze application logs, perform root cause analysis, and drive continuous improvements in operational excellence. The position requires participation in rotational shifts and on-call support to assist global customers.
The future is better when supply chains work better. We are meeting you where you are to create the future you need.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Infios.
Infios didn’t post a salary, so this is our estimate from similar listings.
16% above the average for this role