On-call Customer Service Representative (Halls Concierge)

The On-call Customer Service Representative serves as the first point of contact for Halls KC, a luxury retail store, delivering exceptional shopping experiences and ensuring customer satisfaction. This role involves managing cash handling, gift wrapping, and maintaining the concierge area while addressing customer inquiries with professionalism and empathy. The position requires collaboration with team members and the ability to multitask in a fast-paced environment.