On Site Registration & Fin Rep

A Registration & Financial Representative at Baystate Medical Center provides exceptional customer service by greeting patients, verifying demographic and insurance information, and collecting financial responsibility payments. The role involves ensuring accurate patient registration for billing purposes, identifying candidates for financial counseling, and maintaining strict confidentiality in accordance with HIPAA requirements. This position serves as the first point of contact for patients and families, supporting the organization's commitment to quality care and financial stewardship.