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oraclecloudinfrastructure
The On-Site Technical Support Specialist provides Level 2 on-site technical support for incident and service request resolution at customer locations. This role involves troubleshooting, diagnosing, and resolving hardware and software issues while coordinating with service desks, customers, and end users. The specialist ensures all support activities meet defined Service Level Requirements and maintains proper documentation and inventory standards.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for oraclecloudinfrastructure.