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Onboarding Associate at Luna Physical Therapy - ApplyBlast

Onboarding Associate

Luna Physical Therapy

2 months ago

3.9 on Glassdoor

Remote

Full Time

Junior

0 applicants

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About this role

Luna Physical Therapy is hiring an Onboarding Associate to serve as the first point of contact for new and existing patients, handling inbound calls and scheduling appointments with physical therapists. The role focuses on delivering exceptional customer service, managing patient registration, and maintaining professionalism in a remote, metrics‑driven call center environment.

Responsibilities

Deliver exceptional customer service in a fast‑paced call center
Manage patient registration, scheduling, and provider communications
Navigate multiple systems and perform data entry

Skills

About Luna Physical Therapy

getluna.com

Headquarters

Nashville, Tennessee, United States

Company Size

1001-5000 employees

Founded

2018

View Profile

Luna is an in-home physical therapy provider that sends licensed physical therapists to patients’ homes across the United States for private, one-on-one care. They accept most major commercial insurance plans as well as Medicare and Medicare Advantage, and handle benefits verification so patients typically pay the same copay as a clinic visit. Appointments are available seven days a week (early morning to evening), and Luna aims to provide continuity by keeping the same therapist with a patient throughout their course of care.