Onboarding Manager

Impact.com

3 hours ago

3.6 on Glassdoor

Cape Town, South Africa

Hybrid

Full Time

Medior

0 applicants

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About this role

impact.com is looking for an Onboarding Manager responsible for guiding new and existing customers through the platform setup, integrations, and program configuration, ensuring successful launches and quick realization of initial value. The role involves managing the onboarding lifecycle, delivering training, resolving challenges, and collaborating with internal teams.

Skills

Qualifications

2+ years experience in customer-facing roles

About Impact.com

impact.com

Industries

Technology

Impact is a partnership automation platform that helps brands find, recruit, manage, track, and pay partners — including affiliates, influencers, and strategic partners — from a single SaaS solution. Its product suite combines attribution and tracking, contract and workflow management, payment automation, partner discovery, and analytics with fraud protection and API integrations. Designed for enterprise and global programs, Impact delivers real-time measurement and optimization to grow partner-driven revenue. Companies use Impact to consolidate disparate partner channels, improve attribution accuracy, automate operations, and scale partnership programs efficiently.