Eltropy
The Onboarding Manager at Eltropy will guide financial institutions through the onboarding and adoption of the company's AI-powered communication platform, managing end‑to‑end implementation projects, configuring SaaS solutions, and integrating with core banking systems. The role involves coordinating timelines, troubleshooting technical issues, delivering customer training, and acting as the voice of the customer to improve product and process outcomes.
Headquarters
Santa Clara, California, United States
Company Size
51-200 employees
Founded
2013
Eltropy is a digital customer engagement platform that helps banks, credit unions, and mortgage lenders communicate with customers via secure, compliant text messaging and digital workflows. It offers two‑way SMS/MMS, secure document exchange, templated messaging, workflow automation, and integrations with core banking and loan origination systems to streamline servicing and lending processes. Built for regulated financial services, Eltropy emphasizes data security, auditability, and compliance while providing analytics and automation to boost conversion, retention, and operational efficiency. Financial institutions use it to modernize omnichannel communications, reduce call volume, and accelerate customer interactions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Eltropy.
22% below the average for this role