Onboarding Specialist - Home Services
Podium(4 days ago)
About this role
Podium, a leader in AI-powered customer engagement solutions, rapidly scaled its AI employee ecosystem that helps local businesses turn conversations into revenue. The company has received multiple awards and recognitions for its innovative AI implementations, fostering a high-growth environment for talented individuals.
Required Skills
- Customer Service
- SaaS
- Communication
- Problem Solving
- Data Analysis
- AI
- Onboarding
- Account Management
- Training
- Integration
Qualifications
- Bachelor's Degree
About Podium
podium.comPodium is an AI-powered lead generation and customer interaction platform that helps local and multi-location businesses capture, qualify, and convert more leads through conversational messaging and automation. It centralizes customer communications (text, webchat, and a unified inbox), automates follow‑ups and lead routing, and includes tools for managing reviews and payments. Companies use Podium to speed responses, improve local reputation, and drive higher conversion and revenue from inbound leads.
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