Onboarding Specialist

PLACE Corporate Careers(1 month ago)

HybridFull TimeMedior$50,000 - $60,000Account Management

About this role

The Onboarding Specialist at Transactly (a PLACE-owned company) provides a concierge-style onboarding experience for new clients, guiding them from discovery through their first transaction. The role partners closely with Account Managers, Transaction Coordinators, and operations to ensure clients are set up, trained on tools, and ready for long-term success. This position emphasizes a high-touch, white-glove client experience and smooth handoffs to Account Management after the first completed transaction.

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Required Skills

Client Onboarding
Client Concierge
TC Matching
Systems Setup
Systems Training
CRM
Documentation
Scheduling
Communication
Organization

+6 more

About PLACE Corporate Careers

place.com

Place is an online marketplace that helps people discover, book, and manage unique spaces for events, productions, and short-term uses. It connects hosts who list studios, lofts, galleries, and private venues with customers — brands, photographers, event planners, and creators — using rich listings, availability calendars, and instant booking. The platform includes integrated payments, optional insurance and host protections to simplify transactions and reduce risk. Focused on curation and convenience, Place emphasizes high-quality photos, flexible search filters, and local support to make finding the right space fast and reliable.