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Onboarding Specialist at PDI Technologies - ApplyBlast

Onboarding Specialist

PDI Technologies

14 days ago

3.6 on Glassdoor

Chennai, Tamil Nadu, India

Hybrid

Full Time

Medior

0 applicants

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About this role

The Onboarding Specialist role at PDI Technologies focuses on helping customers resolve issues and training them on product usage. This position involves providing advanced product information, managing customer relationships through CRM systems, and ensuring high-quality service delivery. The role requires strong communication skills to navigate complex customer conversations and build lasting relationships.

Responsibilities

Provide advanced product information and resolve complex customer issues
Train customers to use products and manage installation systems
Enter customer data into CRM systems and schedule follow-up actions

Skills

About PDI Technologies

pditechnologies.com

Headquarters

Alpharetta, Georgia, United States

Company Size

501-1000 employees

Founded

1983

View Profile

PDI Technologies, Inc. provides software and technology solutions for fuel wholesalers and convenience retailers. Branded as "Connecting Convenience," their platform helps operators boost productivity, profitability, customer loyalty, and security. PDI offers convenience-store and wholesale-petroleum software to centralize retail operations, inventory and pricing, and other integrated services that streamline fueling and retail workflows. Retailers and wholesalers rely on PDI to improve margins and deliver a more consistent customer experience.