Oncology Case Manager

The Oncology Case Manager is responsible for maintaining and growing business with existing customers within an assigned territory, focusing on end-to-end customer relationship management and ensuring a high-quality experience from order initiation to laboratory report delivery. This role requires at least three years of experience in the pharmaceutical, medical device, or diagnostic industry, with a proven track record in account management, customer retention, and organic account growth. The position involves partnering with internal and external stakeholders to deliver exceptional customer support and satisfaction while driving increased utilization of products and services.