One Stop Counselor - Student Services Center, Division of Finance
University of Pennsylvania
About this role
The One Stop Counselor at the University of Pennsylvania provides front-line, comprehensive student and family support for registration, billing, and financial aid through a call center and in-person service model. The role works within the Student Services One Stop Center (Division of Finance) to deliver accurate information, resolve inquiries, and guide students across University systems and policies. The position requires interaction across channels including walk-ins, phone, email, and virtual meetings while using institutional software tools.
Skills
Qualifications
About University of Pennsylvania
upenn.eduThe University of Pennsylvania (Penn) is a private Ivy League research university in Philadelphia offering undergraduate, graduate, and professional programs across schools such as Wharton (business), Penn Medicine, SEAS (engineering), Law, Nursing, and the School of Arts & Sciences. Penn emphasizes interdisciplinary research, innovation, and entrepreneurship, translating scholarship into clinical care, startups, and public policy. Founded in the 18th century with ties to Benjamin Franklin, it maintains a large research enterprise, global partnerships, and a broad alumni network.
Recent company news
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1 day ago
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Dec 1, 2025
Global VenturingUniversity of Pennsylvania launches $50m fund with pharma group BioNTech
Jan 12, 2026
The Business JournalsUniversity of Pennsylvania launches $10M startup fund
Dec 15, 2025
Financial TimesUniversity of Pennsylvania: Wharton
1 month ago
About University of Pennsylvania
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for University of Pennsylvania.
Salary
$55k – $57k
per year
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