FCB
This role supports banking employees and customers by explaining, training on, and troubleshooting online banking products and services. The position involves resolving issues, ensuring accurate transaction postings, and collaborating with product vendors to implement new features. It also includes maintaining up-to-date procedures and providing timely notices to customers regarding product updates.
Headquarters
Killeen, Texas, United States
Company Size
1001-5000 employees
Founded
1901
First National Bank Texas (doing business as First Convenience Bank) is a Texas-based regional bank with roots dating to 1901 that markets itself on personalized, customer-first service. It offers consumer and business banking — including checking and savings, loans, insurance and other financial solutions — plus digital tools like online/mobile banking, branch/ATM locator and live chat support. The bank emphasizes convenience and local community engagement through its network of branches across Texas.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for FCB.
FCB didn’t post a salary, so this is our estimate from similar listings.
36% below the average for this role
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