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Online chat support at Splash Financial - ApplyBlast

Online chat support

Splash Financial

3 days ago

4.1 on Glassdoor

Remote

Full Time

Junior

0 applicants

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About this role

Splash Financial is seeking a friendly and customer-focused Online Chat Support specialist to provide real-time assistance and support through its chat platform. The role involves resolving customer inquiries, answering questions about products and services, and ensuring every interaction leaves a positive impression. This position requires excellent written communication skills and the ability to multitask in a fast-paced digital environment.

Responsibilities

Respond promptly to customer inquiries via chat
Provide accurate information about products and services
Troubleshoot customer issues and guide them toward solutions

Skills

About Splash Financial

splashfinancial.com

Headquarters

Cleveland, Ohio, United States

Company Size

51-200 employees

Founded

2013

View Profile

Splash Financial is an online refinance marketplace that helps consumers compare and secure personal loans, HELOCs, and student‑loan refinancing from multiple bank partners. The platform promises a quick rate check (about 3 minutes) and offers loan amounts roughly $1,000–$50,000 with competitive APRs. Splash emphasizes transparent terms, streamlined digital applications, and partner bank offers to help borrowers lower monthly payments and reduce high‑interest debt. The site highlights strong customer satisfaction and provides clear disclosures and pricing information.