Online Customer Support Specialist

The Online Customer Support Specialist role at 2nd Swing focuses on delivering exceptional customer service to golfers by resolving complex inquiries and providing knowledgeable equipment guidance. This part-time, in-office position requires strong communication skills, empathy, and the ability to independently manage challenging customer situations across multiple service channels. The ideal candidate will leverage their retail or hospitality experience to create positive experiences and support the company's mission of best-in-class service.