Okta

Online Experience Specialist

Okta

7 months ago
Toronto, Ontario, Canada
Hybrid
Full Time
Junior
0 applicants
Okta
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About this role

The Online Experience Specialist at Okta is responsible for enhancing the online support platform, ensuring content accuracy, driving user engagement, and analyzing performance metrics to improve customer self-service channels. The role emphasizes making support resources accessible and effective to improve customer satisfaction.

Skills

Okta

About Okta

okta.com

Okta is a cloud-based identity and access management platform that secures access for employees, customers, partners, and AI-driven systems. The Okta and Auth0 platforms provide single sign-on, adaptive multi‑factor authentication, user lifecycle and directory management, API access management, and identity governance to automate and protect authentication flows. Organizations use Okta to implement Zero Trust identity controls, integrate with thousands of apps, and deliver developer-friendly APIs and extensible customer identity solutions at scale.

About Okta

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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