On/Off-Campus Housing Customer Service Supervisor

Events/University Recruiting (3 months ago)

Los Angeles, CAOnsiteFull TimeManager$60,000 - $60,000USC Housing

About this role

The Customer Service Supervisor for USC Housing is a frontline housing staff leader who supports the student residential experience and upholds university service standards. This role represents USC Housing to students, families, and campus partners while contributing to a safe, welcoming living environment. The position is part of USC Auxiliary Services and supports daily housing operations across on- and off-campus properties.

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Required Skills

Customer Service
Staff Supervision
Scheduling
Timekeeping
Inventory Management
Building Inspections
Key Control
Conflict Resolution
Communication
Project Management

+2 more

Qualifications

High School Diploma
Valid CA Driver's License

About Events/University Recruiting

usc.edu

The University of Southern California (USC) is a private research university in Los Angeles, founded in 1880. It offers a wide range of undergraduate, graduate, and professional programs across schools such as engineering, business, cinematic arts, medicine, and law, and is known for interdisciplinary research and substantial industry partnerships. USC emphasizes innovation, entrepreneurship, and public service, with large research expenditures, extensive clinical and cultural facilities, and global engagement. Its large alumni network and Los Angeles location provide strong connections to entertainment, technology, and healthcare sectors.

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