Softthink Solutions
The Onsite Client Services / Desktop Support Lead provides onsite end-user support and coordinates desktop support activities to ensure timely resolution of user issues at City locations. This role involves troubleshooting hardware, software, and connectivity issues while supporting user onboarding and equipment configuration. The position requires maintaining accurate service records and collaborating with Level 2 and NOC teams for escalated technical matters.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Softthink Solutions.
Softthink Solutions didn’t post a salary, so this is our estimate from similar listings.
5% above the average for this role