ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.
© All Rights Reserved. ApplyBlast.com
ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.
© All Rights Reserved. ApplyBlast.com
Advanced Call Center Technologies, LLC
A Call Center Supervisor at Advanced Call Center Technologies leads a team of 10-25 agents in a production environment to achieve service and revenue goals. The role involves coaching staff, monitoring real-time productivity, managing attendance, and handling escalated customer complaints. Successful candidates must possess strong communication skills, management experience, and the ability to bilingual in English and Spanish.
Headquarters
West Chester, Pennsylvania, United States
Company Size
5001-10000 employees
Founded
1997
Advanced Call Center Technologies (ACT) is a 100% employee-owned, AI-powered Total Experience (TX) solutions provider specializing in customer care, technical support, sales, collections, back-office services, and fraud detection. ACT blends AI-driven self-service with skilled human agents to deliver connected experiences across Customer Experience (CX), Employee Experience (EX), User Experience (UX), and Digital Experience (DX) in an omni-channel ecosystem. The company serves clients across industries including automotive, healthcare, retail, telecommunications, and financial services, operating globally for over 25 years.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Advanced Call Center Technologies, LLC.
Advanced Call Center Technologies, LLC didn’t post a salary, so this is our estimate from similar listings.
19% below the average for this role
Dental Call Center Representative
University of Southern California
Call Center Supervisor
MCI
Practice Assistant II
Mass General Brigham
Operations Supervisor (Biloxi, MS Onsite / Team Leader BPO)
Carenet Health
Bi-lingual (Spanish) Member Enrollment Representative
HealthCare Support
Bilingual Customer Service Rep, Irving TX
agility360