Canon U.S.A., Inc.
The Onsite Service Technician I role at Canon USA involves diagnosing and repairing mechanical, software, network, and system failures for Canon-supported products. This customer-facing position requires maintaining technical knowledge across multiple product groups, providing efficient field and on-site maintenance, and resolving escalated technical or customer service issues. The role operates within a 24/7 environment, including shift work and on-call rotations, while ensuring compliance with customer policies and protocols.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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