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Onsite Technical Support Engineer at Greif - ApplyBlast

Onsite Technical Support Engineer

Greif

23 days ago

3.2 on Glassdoor

Chennai, Tamil Nadu, India

Onsite

Full Time

Junior

0 applicants

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About this role

This role provides on-site technical support by managing inbound service desk calls and ensuring prompt first-call resolution for IT-related issues. The position involves performing PC lifecycle management, including hardware installations, upgrades, and data migration for employees across the organization. Additionally, the engineer troubleshoots computer systems, maintains IT asset inventory, and supports Windows operating environments.

Responsibilities

Manage PC lifecycle activities including hardware inventory and data migration
Perform installations, upgrades, and troubleshooting for computer systems and peripherals
Handle inbound service desk calls and resolve technical issues promptly