Qualitas
This role serves as an intermediary between users and the specialized IT Systems area, ensuring the fulfillment, documentation, and closure of tickets generated in the CAST User Support Center tool. The position focuses on providing first-level technical support to users via phone, electronic, or remote channels while maintaining accurate records of incidents and requests. The objective is to ensure efficient ticket management and resolution within the organization's user support framework.
Headquarters
Melbourne, Victoria, Australia
Company Size
51-200 employees
Founded
2008
Founded in 2008, Qualitas is an ASX-listed Australian alternative investment manager offering clients investment strategies across real assets and private credit. With committed capital of A$10.9bn, we help our partners realise their vision and deliver attractive risk-adjusted returns to our investors.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Qualitas.
Qualitas didn’t post a salary, so this is our estimate from similar listings.
9% below the average for this role