InteLogix
This role involves managing team performance metrics such as customer satisfaction, quality, and adherence while conducting regular coaching sessions and quality audits for agents. The position requires overseeing attrition strategies, reviewing client call-outs, and maintaining detailed records of disciplinary actions and performance improvement plans.
Headquarters
Park City, Utah, United States
Company Size
5001-10000 employees
Founded
1957
InteLogix is a premier BPO company in the USA offering CXaaS, ARM, and toll-collection solutions ✓ Outsource for expert management
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for InteLogix.
InteLogix didn’t post a salary, so this is our estimate from similar listings.
36% above the average for this role