Operational Care Specialist

The Operational Care Specialist manages the coordination of air export or import shipments to ensure accurate and timely delivery while meeting customer transit time requirements. This role involves proactive communication with customers, carriers, and internal stakeholders to monitor shipments, resolve discrepancies, and ensure compliance with international trade and regulatory standards. The position also focuses on optimizing processes, driving profitability through cost management, and providing high-touch service for specialized aerospace export accounts.