Operational Excellence Consultant
Northwestern Mutual(2 months ago)
About this role
A Senior Process Improvement professional at Northwestern Mutual who designs and governs process architecture to improve operational performance across field and office. The role partners with business leaders, technology, and stakeholders to define process standards, measure outcomes, and support cultural transformation through coaching and mentoring. It focuses on aligning process roadmaps with organizational priorities to drive quality, efficiency, and customer satisfaction.
Required Skills
- Process Improvement
- Process Mapping
- Data Analysis
- Root Cause
- Project Management
- Change Management
- Coaching
- Facilitation
- Process Architecture
- Stakeholder Management
+2 more
Qualifications
- Bachelor's Degree
- Lean Certification
- Six Sigma Black Belt
- Six Sigma Master Black Belt (Preferred)
About Northwestern Mutual
northwesternmutual.comNorthwestern Mutual is a financial partner that offers personalized plans, top-rated services and life insurance. Find a financial advisor and get started on your plan today.
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