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Operational Excellence Consultant at Manulife - ApplyBlast

Operational Excellence Consultant

Manulife

5 months ago

3.9 on Glassdoor

Quezon City

Hybrid

Full Time

Senior

0 applicants

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About this role

This individual contributor role focuses on operational excellence and process improvement within a global business services environment. The incumbent will conduct process discovery, identify performance gaps, and develop documentation to support continuous improvement projects. Key duties include collaborating with stakeholders, deploying recommendations, and cultivating a culture of efficiency through methodologies like Lean and Six Sigma.

Responsibilities

Conduct process discovery and walkthrough sessions for operational processes
Identify performance gaps and opportunities for continuous improvement
Develop project deliverables including process maps and policy documentation
Support business owners in deploying agreed recommendations
Cultivate a continuous improvement culture through industry forums

Skills

Qualifications

College DegreeSix Sigma Green Belt3-5 years of experience in process improvement

About Manulife

manulife.com

Headquarters

Toronto, Ontario, Canada

Company Size

10001+ employees

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Manulife is a leading financial services group. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.