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Operational Excellence Senior Specialist at Amadeus IT Group - ApplyBlast

Operational Excellence Senior Specialist

Amadeus IT Group

2 days ago

Taguig, Metro Manila, Philippines

Hybrid

Full Time

Senior

0 applicants

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About this role

The Operational Excellence Senior Specialist role focuses on advancing continuous improvement across AirOps by driving the adoption and optimization of the ServiceNow Field Service Management (FSM) platform. This position involves leading change management initiatives, standardizing field service processes, and realizing measurable business value through enhanced operational efficiency and service quality. The role requires strong stakeholder engagement, training coordination, and analytical skills to support cross-functional collaboration and digital transformation efforts.

Responsibilities

Drive ServiceNow FSM adoption and change management across field service operations
Define and track value realization metrics to optimize operational efficiency and service quality
Standardize field service processes and lead continuous improvement initiatives

Skills

About Amadeus IT Group

amadeus.com

Headquarters

Madrid, Community Of Madrid, Spain

Company Size

10001+ employees

Founded

1987

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Discover how Amadeus' platform and technology help airlines, travel agencies, hotels and others connect, do business, and deliver better travel experiences.