Operational Manager
Zapio Solutions
About this role
An Operational Manager is responsible for overseeing and optimizing day-to-day operations to ensure efficiency, productivity, and alignment with business objectives.
Skills
About Zapio Solutions
zapio.aiZapio XM is an AI-powered Customer Experience Management platform that listens to customers, understands their needs, and engages them at scale. It combines feedback collection, AI-driven analytics, and engagement tools to surface key insights from every interaction. With a unified inbox and cross-channel engagement, it lets teams respond and act on customer signals from one place. Zapio XM helps businesses optimize surveys, automate responses, and improve satisfaction and retention through scalable CX workflows.
About Zapio Solutions
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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