Etsy, Inc.
The Operational Readiness Manager serves as the operational link between external business changes and internal support readiness, ensuring Etsy's support ecosystem is prepared for key product improvements. This role involves identifying operational friction points, coordinating responses to site incidents, and translating product launches into actionable instructions for support agents. The position requires close collaboration with cross-functional teams to maintain high responsiveness and alignment with company strategy.
Headquarters
Brooklyn, New York, United States
Company Size
1001-5000 employees
Founded
2005
N/A
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Etsy, Inc..
19% below the average for this role
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