Operational Resilience Analyst

The Operational Resilience Analyst supports the Bank's ability to prepare for, withstand, respond to, and recover from disruptions affecting critical business processes and services. The role executes assigned business continuity and operational resilience activities, including business impact analyses, continuity planning, recovery strategies, dependency analysis, exercises and disaster recovery test coordination, crisis readiness, ServiceNow BCM data stewardship, third-party continuity support, issue tracking, regulatory evidence, and management reporting. The analyst carries assigned work through completion with limited supervision, serves as backup coverage for routine program activities, and escalates matters requiring leadership approval or risk decisions.