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Operations Analyst (Loan Support, KeyView Deluxe Application) at KeyBank - ApplyBlast

Operations Analyst (Loan Support, KeyView Deluxe Application)

KeyBank

4 months ago

3.6 on Glassdoor

Hybrid

Full Time

Junior

0 applicants

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About this role

This role provides project support, business analysis, and data governance for loan support and workflow applications, primarily using KeyView Deluxe. The analyst acts as a subject matter expert to troubleshoot issues, manage system enhancements, and collaborate with technology partners and stakeholders. Responsibilities include translating business needs into technical requirements and supporting the release of fixes or enhancements.

Responsibilities

Perform business analysis for default servicing and workflow applications
Troubleshoot system issues and conduct root cause analysis
Translate business needs into technical requirements for technology partners
Support testing and implementation of application releases
Act as first line of contact for user-reported inquiries

Skills

Qualifications

LEAN/Six Sigma certificationBachelor's degree in Business or Information Technology

About KeyBank

key.com

Headquarters

Cleveland, Ohio, United States

Company Size

10001+ employees

Founded

1849

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