About this role
Cape is building a privacy-centric cellular network and is seeking operations analysts to manage high-volume customer workflows, particularly during the porting process from legacy carriers. The role involves troubleshooting, customer interaction, and laying the groundwork for scaling operations, with opportunities to lead and build teams as the company grows.
Required Skills
- customer Support
- Technical Communication
- Voice Operations
- Troubleshooting
- Process Automation
- Mobile App Testing
- Bug Reporting
- Telecommunications
- Radio Communications
- Operational Management
About Cape
www.cape.coCape is a telecommunications company offering premium wireless coverage with enhanced personal security features. Their services allow users to talk and text with confidence, ensuring safety in everyday communication. Cape’s unique proposition integrates advanced security measures, appealing to those seeking reliable connectivity coupled with peace of mind. The company positions itself as a modern solution for individuals who prioritize both connectivity and personal security in a digital age.
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