Operations Analyst
Certifiinc
About this role
The Operations Analyst supports client service delivery in financial services and customer support by managing business requirements, testing system changes, and improving processes. They build relationships with clients, investigate requests and issues, and collaborate on new system implementations and quality metrics.
Skills
Qualifications
About Certifiinc
certifi.comCertifi is a payments and billing technology company that provides insurance premium billing and payment solutions for carriers, agencies and MGAs. Their platform automates invoicing and installment plans and supports secure online and mobile payments, electronic billing, and customer self‑service to reduce lapses and improve collections. Certifi integrates with agency and policy systems and includes reconciliation, reporting and compliance features to streamline workflows and enhance cash flow and customer experience.
About Certifiinc
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$35k – $55k
per year