Operations Analyst
Kota
About this role
An Operations Analyst at Kota supports employers and employees by resolving queries, troubleshooting platform and benefits issues, and improving product and processes. The role involves customer experience management, compliance operations, and collaboration across teams.
Skills
About Kota
kota.ioKota is an all-in-one employee benefits platform that combines FCA-licensed brokerage with SaaS benefits administration for UK and European SMEs. It covers health insurance, workplace pension, life assurance, and flexible benefits, with real-time HRIS and provider integrations. Kota streamlines the entire employee benefits journey—from onboarding to maximizing value—by automating enrollments, payroll reconciliation, and compliance. Accessible via web and mobile apps, Kota supports modern teams across the UK, Ireland, and Europe.
About Kota
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Kota.
Salary
$109k – $157k
per year