Operations Analyst

The Operations Analyst role at Magnet Forensics is responsible for managing the end-of-sale cycle, including maintaining Salesforce contract data, fulfilling licenses, invoicing customers, and shipping products. This position ensures timely and accurate order fulfillment while collaborating with internal teams to meet customer needs and maintain contractual compliance. The role involves analyzing customer orders, creating accurate contracts and accounts, and providing excellent customer service within established SLAs.