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Operations Associate, Flexdrive at Lyft - ApplyBlast

Operations Associate, Flexdrive

Lyft

3 months ago

4.1 on Glassdoor

Cleveland, OH

Onsite

Full Time

Junior

0 applicants

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About this role

An Operations Associate at Lyft's Flexdrive subsidiary in Cleveland provides in-person customer support and manages vehicle preparation for the Express Drive rental program. The role involves assisting drivers with check-in and returns, preparing fleet vehicles for service, and maintaining operational standards at the local hub.

Responsibilities

Assist customers with car rental check-in and return processes
Prepare fleet vehicles including fueling, cleaning, and inspections
Manage vehicle lot organization and transportation logistics
Flag vehicle issues and program challenges to operations leads
Uphold high service standards while representing the Lyft brand

Skills

Qualifications

Valid Unrestricted Driver's LicenseSatisfactory Driving Record

About Lyft

lyft.com

Headquarters

San Francisco, California, United States

Company Size

5001-10000 employees

Founded

2012

View Profile

Lyft is a mobility platform that connects riders with drivers through a mobile app for on-demand rides and also offers scooters, e-bikes, and bikeshare services. Riders can request trips, view fare details and local pricing, while drivers earn on flexible, independent terms. The company emphasizes convenience, safety guidance, and app-based features like promotions, booking, and micromobility access. Lyft operates across many U.S. and Canadian cities to provide affordable, short-trip transportation options.