Operations Associate Manager

The Operations Associate Manager leads and develops a team of Operations Specialists to ensure efficient delivery of onboarding, configuration, and client support activities within a fast-paced SaaS environment. This role drives operational excellence through resource management, process improvement, and data-driven decision-making while partnering with cross-functional teams to enhance processes and client satisfaction. The ideal candidate is a strong people leader with excellent analytical and communication skills capable of managing multiple priorities and fostering a culture of continuous improvement.