Operations Associate
Rocket Money
About this role
Rocket Money is seeking a team member to develop and manage key processes that enhance user experience by providing timely and efficient solutions to customer inquiries and issues. The role involves workflow management, process improvement, and ensuring customer satisfaction.
Skills
About Rocket Money
rocketmoney.comRocket Money is a consumer financial management app that helps people find and cancel subscriptions, track spending, create budgets, and manage bills. The service links to users’ accounts to automatically identify recurring charges, cancel unwanted subscriptions with one click, and surface opportunities to lower monthly bills or recover refunds. It also offers budgeting, savings and bill‑negotiation tools (plus optional credit monitoring and premium features) to simplify money management and reduce recurring costs.
Recent company news
Rocket CompaniesRocket Companies Closes $14.2 Billion Acquisition of Mr. Cooper
Oct 1, 2025
The Business JournalsRocket Money nears deal to move HQ from Silver Spring to D.C., taking former WeWork space
Aug 31, 2025
PR NewswireRocket Companies Announces Second Quarter 2025 Results
Jul 31, 2025
Popular Information | Judd LegumUPDATE: Rocket Money ends Tucker Carlson sponsorship
Nov 12, 2025
BitgetJim Cramer on Rocket Companies: "There's Just Too Many Headwinds to Housing"
1 week ago
About Rocket Money
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Rocket Money.
Salary
$40k – $46k
per year