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Operations Customer Expert at Concentrix - ApplyBlast

Operations Customer Expert

Concentrix

1 day ago

3.3 on Glassdoor

Lisbon, Lisbon, Portugal

Onsite

Full Time

Junior

0 applicants

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About this role

Cross Border Talents is seeking an Operations Customer Expert in Lisbon to support users with online advertising services. The role involves handling customer inquiries, resolving billing and campaign issues, and explaining platform policies. This position offers a structured onboarding process and an international work environment with rotating shifts.

Responsibilities

Handle enquiries about advertisements and account functionality
Resolve billing, access, and campaign delivery issues
Communicate with customers by phone, email, and chat

Skills

About Concentrix

concentrix.com

Headquarters

Newark, California, United States

Company Size

10001+ employees

Founded

1983

View Profile

Concentrix is a global technology and services leader that helps companies design and deliver differentiated customer experiences and improve business performance. It provides end-to-end CX solutions — including consulting, digital transformation, analytics, automation and AI-powered platforms — plus customer engagement and outsourcing services across industries. Concentrix partners with major brands to reimagine customer journeys, combining human-centered design, data-driven insights and technology to drive growth, efficiency and loyalty worldwide.